Where do we ship?

We currently ship within the European Union, including Belgium, Germany, France, Austria, Italy, Spain and more.

Order Processing Time

Orders are processed within 1-2 business days.
You'll receive a shipping confirmation email as soon as your order is on its way.

Shipping Info

We ship from EU-based warehouses. Orders are processed within 1–2 business days and delivered within 2–5 days across the EU.

No customs, no hidden fees.

All orders include a tracking link.

You’ll receive real-time updates via email.

Shipping & Delivery

Shipping & Delivery
We ship from our EU warehouse with reliable carriers for fast, safe delivery.

ZheenExpress – €4,95
Estimated delivery time: 3-5 business days
Track & Trace included.

ZheenFlash Priority – €7,95
Estimated delivery time: 1-3 business days
Priority processing & express shipping.

ZheenCare Delivery – FREE
Free shipping on all orders over €49
Automatically applied at checkout. Same great service, zero extra cost.

Returns

Not in love? You have 14 days to return your item—no questions asked.

Product must be unused and in original packaging

Contact our support to initiate a return

Refunds are processed within 5 business days after we receive your item

Need help with a return?