Frequently Asked Questions

How long does shipping take?

We ship from EU-based warehouses. Delivery takes 2–5 business days depending on your location

Do I have to pay customs or import fees?

No. All orders ship from within the EU. You’ll never be charged extra fees.

Can I return my order?

Yes! You have 14 days to return your product if you're not satisfied. The product must be unused and in original packaging.

Where can I track my order?

After your purchase, you’ll receive a tracking link by email. You can also use the Track Your Order page on our website.

How do I contact support?

Just send us a message via the contact form or email us at info@zheenbrush.com.
We usually respond within 24 hours.